There are now 3.2 million people in the UK aged 80 or above and 418,000 are living in residential care homes. It’s a demographic trend that’s accelerating with a projection that one-in-four people will be aged 65+ by 2050.

Meanwhile, social care providers face the challenge of servicing this ever-growing demand while faced with the UK’s tough labour market. The scale of the challenge has inspired many HR and business leaders to explore ways in which technology can help recruit, retain, and manage care workers.

Here’s how technology is providing a solution to these issues:

Recruiting Care Workers

A recent ITV poll found 78% of UK care providers state that recruitment is worse than ever. Nearly a third of the providers mention that staffing problems have caused them to hand some, or all their contracts back to the local authority.

With rival industry sectors significantly increasing pay offers, it tightens the squeeze on the care sector.

Technology can play a key role in solving the recruitment challenge by delivering a fast, welcoming, and hassle-free onboarding experience that makes a person feel excited about their new role.

With automation removing much of the administrative burden, it allows HR and Care Manager professionals to shift their focus to creating recruitment and onboarding processes that are designed to find and retain employees.

COVID-19 Mandatory Vaccination Policy

From November 11th, 2021, people management teams in the care sector have a new responsibility. Anyone working or volunteering within a care home will need to be fully vaccinated against coronavirus.

The regulations require that a person responsible for implementing and maintaining this is registered with the Care Quality Commission (CQC). To help handle this additional responsibility, providers of Human Capital Management (HCM) solutions have developed real-time software to help collate and track COVID-19 employee-related data.

ELMO’s COVIDsecure module automates the tracking of test and vaccination statuses across an organisation. Managing it digitally creates a safety trail that shows your operation is running compliantly.

Reducing Employee Turnover

Over the last year the care sector has had an exceptionally high turnover rate of 28.5%, compared to the national average of around 15% a year. This rate within the care sector continues to rise with 74% of those joining the industry projected to leave within the first two years.

While increased pay offers may help stem the tide, it may only be a short-term fix. A longer-term solution can be achieved with employee-focused forms of workforce management.

For example, organisations should offer online learning and development (L&D) opportunities. These allow an employer to provide workers with access to the resources they need to develop their knowledge and abilities plus provide progression opportunities within their roles.

An effective L&D approach allows people to grow within an organisation. It provides the support and training they need to feel confident in their roles and to build strong and lasting relations with the employer.



Learn more about how ELMO can help your organisation.
Learn more about how ELMO can help your organisation.